A defensible review workflow you can run for every client.
Fewer ad-hoc spreadsheets, fewer late-night reply sprints. Biz Review Radar gives your agency one standard process for competitor analysis, review replies and reporting.
The problem, honestly
- Clients ask 'how are we doing on reviews?' and there's no fast, defensible answer.
- Drafting replies for many clients eats junior-team hours without much strategy.
- There's no clean audit trail when a client asks who approved a specific reply.
What's available today
Agencies run BRR with one account per client business today. A unified multi-client console is on the roadmap.
- Per-client competitor analysis (up to 7 auto + 2 manual) using public Google Places data.
- AI-drafted review replies with mandatory human approval before anything is saved.
- One-time Business Review Report ($129) — useful as a pre-sales artifact for prospective clients (6-hour access after first use).
- Private Zapier integration for internal automation (feature-flagged, brr_test_ keys).
- Structured audit events on reply approvals and admin overrides.
On the roadmap
These agency-specific capabilities are not live yet.
- • Multi-client agency console with a unified view across accounts (planned).
- • Team roles and delegated approvals across agency members (planned).
- • White-label reporting surfaces (planned).
- • Live API keys (brr_live_) become available when the live_keys_enabled flag is turned on.
How the workflow works
- STEP 1Onboard each client account
Each client business gets its own BRR account, with business identity locked after onboarding.
- STEP 2Run the standard playbook
Competitor analysis, sentiment view and AI reply drafts run the same way for every client.
- STEP 3Review, approve, report
Your team approves reply drafts, and one-time reports give clients a tangible deliverable.
Bringing a client roster over?
Tell us about your agency setup and we'll walk through onboarding, audit trails and how the private Zapier integration fits into your internal tooling.