Terms & Conditions

Last updated: May 2026

These Terms & Conditions ("Terms") govern your access to and use of Biz Review Radar (the "Service"). By creating an account, subscribing to a plan, or otherwise using the Service, you agree to be bound by these Terms.

1. Service Description

Biz Review Radar is a software-as-a-service platform that helps small business owners monitor competitor reviews, benchmark their online reputation, and generate AI-assisted responses to customer reviews. The Service aggregates publicly available business and review data and applies AI models to surface insights, summaries, and recommendations.

2. Subscription & Payment Terms

Paid plans are billed monthly in advance and renew automatically at the end of each billing cycle until canceled. New customers may start with a 7-day free trial; no payment is collected during the trial period. After the trial ends, your subscription will convert to a paid plan unless you cancel beforehand. All fees are stated in U.S. dollars and are non-refundable except where required by law.

3. Cancellation Policy

You may cancel your subscription at any time from your account settings. Upon cancellation, your subscription will remain active until the end of the current billing period, after which your access to paid features will end. We do not offer prorated refunds for partial months.

4. Acceptable Use

You agree not to: (a) use the Service to violate any applicable law or third-party rights; (b) attempt to reverse engineer, scrape, or resell the Service; (c) submit false or misleading reviews or impersonate another business; or (d) interfere with the integrity or performance of the Service.

5. Limitation of Liability

To the maximum extent permitted by law, Biz Review Radar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim.

6. Privacy

We collect and process information you provide when creating an account, including your name, email address, phone number (optional), business name, business category, and location. We also store competitor reports you generate. We use this information solely to deliver the Service. You may request export or deletion of your account data at any time by emailing hello@bizreviewradar.com.

7. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.